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http://www.thenewbusinessblog.com/general-business-news/is-t...

Submitted by hawker400 19 months, 1 week, 6 days, 2 hours ago

While technology has improved many aspects of our lives, it ’s absolutely killing customer service. If you run a business or have constant contact with your customers, every once in a while pick up the phone or set up a face to face meeting as opposed to shooting off another email or running them through the automated ringer.

Tags: customer service,technology

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