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Defining brand loyalty
http://www.helium.com/items/1505388-defining-brand-loyalty
Submitted by
Christina_Pomoni
35 months, 4 days, 16 hours agoA strong brand is more than a logo or a name; it's a promise that can be trusted. Brand loyalty is the result of customer satisfaction and commitment. Loyal customers trust the company and act as reference groups increasing the firm's status and success.
Tags: marketing
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